1. one year guarantee for whole machine except for wear parts;
2. 24 hours technical support by email;
3. calling service;
4. user manual available;
5. reminding for the service life of the wearing parts;
6. installation guide for clients from both China and abroad;
7. maintance and replacement service;
8. whole process trainling and guidance from our technicians.High quality of after-sales service symbolizes our brand and ability. We pursue not only good quality products, but also best after sales service. Your satisfaction is our final purpose.
1. Are you a trading company or a factory?
---We are factory sell directly, and welcome to visit our factory in Changshu city,Suzhou,Jiangsu Province China.
2. Can you guarantee the quality of your valve bag packing machine?
---We have passed CE&ISO9001, and our packing machines have been sent to Eastern Europe, Middle East, Africa, South Asia, Southeast Asia, Oceania, America, etc.
3. How many years have you been manufacturing this machine?
---Since the foudation of our company, we have been manufacturing the machine, which updated many times, now the machine runs stable and of high quality. we build in the year 1998.